Privacy Policy

This policy explains how EasySupport handles information connected to workspaces, conversations, support operations, and subscriptions.

Information We Collect

EasySupport may collect account information, workspace details, customer conversation data, channel configuration, billing details, and usage activity needed to operate the platform.

How We Use Information

We use information to provide support workflows, manage conversations, route tickets, maintain workspaces, process subscriptions, improve platform reliability, and secure user access.

Customer Conversations

Messages, attachments, ticket details, and customer profile data are processed so businesses can manage support communication across live chat and email channels.

Billing and Subscriptions

Payment and subscription information may be handled by payment providers. EasySupport uses billing records to manage plans, limits, transactions, and workspace access.

Data Security

We apply reasonable technical and organizational controls to protect account, workspace, and conversation data from unauthorized access, misuse, or loss.

Contact

For privacy questions or requests, contact the EasySupport team through the official support or contact channel provided by the business.